I will use my blog to publish my experience from "
Svensk Bilvård i Uppsala, Karoj Invest AB".
Discalmer:
- This post does not contains comments from the author and does not take any particular side.
- Only facts that can be proven (official documents or physical evidences) are presented.
- This post describes my personal experience and at no point tries to generalize it.
Background of the story
Some time in April 2016, I needed to service the car (
the model is irrelevant in this situation) - change of engine oil, oil filter, air filter, spark plugs, coupe filter etc. Using the Lasingoo.se search service, I got reasonable price, from certified car workshop.
Reading this, I got the impression that "Autoexperten Uppsala" is the service in question or at least it is what most of the information suggests i.e. that I will be served by Autoexperten car workshop. Note the small detail in gray "
Fristående verkstad".
The service was done, I got one year free road assistance insurance "Assistansförsäkring 12 månader" as part of the package and everything was almost perfect - I found that the air filter was not properly fit, but this was too small problem to complain about.
The aftermath
Some 7 months later (
early November, same year), the car got problems during acceleration - kind of hick ups. Essentially, it was very difficult to accelerate rapidly, but without problems while cruising or accelerating with cold engine. The car has 5 years warranty, so we booked time to fix the problem with the authorized car repair shop (
the name will remain unmentioned for now). They found that the spark plugs were worn out and one was actually gone, but
more importantly - the wrong type! Needles to say, I asked for the old ones as evidence.
